Frequently Asked Questions

Here are some of the most frequently asked questions from our customers.

If you have any other questions, contact us now. We are happy to help.

We are a family-owned New Zealand business that was established in Mount Maunganui more than 45 years ago. We can assist with all vehicle makes and models. Our motto is “Customers first”. We know your time is valuable and aim to do a quality job as fast as possible and at an affordable price!

Do you have a drop off service available?

Yes we provide complementary pick-up and drop-off service provided you are within the Mount Maunganui area. Just let Caitlin know when booking.

Are you MTA approved?

We sure are! We meet all standards put in place by the Motor Trade Association so you can be assured all jobs are completed to the highest standard.

What type of payments do you accept?

Lilley Automotive accepts all major credit cards, EFTPOS, direct credit, cash.

Do you provide free quotes?

We sure do! In most cases it can be arranged unless diagnosis work is required first. Call Caitlin now to book your vehicle in for a free quote.

Can you provide quality genuine parts?

We can provide quotes on aftermarket, second hand or genuine new parts.

Do you offer fleet vehicles?

Call us today to discuss our fleet vehicle options and prices. We offer fleet vehicle servicing and repairs to ensure safety and reliability across the board. We understand time is money for our fleet customers, so we work with you and your team to get you back on the road in no time. An optional loan car can be provided on request.

In Need of Repairs or Servicing Without the Hassle? Book a Service With Us Today.

Book A Service

WE ARE PROUD TO HOLD 4.8 STARTS ON OVER 80 GOOGLE REVIEWS

What Our Customers Have To Say

Awesome service right from the word go. I walked in told them my issue was given a quote and booked it in for the next day. Great communication and very friendly service. The bill ended up being cheaper than the quote! Couldn't believe that, this day and age you expect to get ripped every chance but not here, honest and good old fashioned no BS service, couldn't recommend these guys and gals more! If I could give 10 stars I would!

The team at Lilley Automotive were fantastic to deal with and more importantly they correctly diagnosed and fixed the issues I was having with my car. I was really happy about this because I'd previously taken my car elsewhere only to have the problems persist. The moment I received my car back from Lilley Automotive it was like I was driving a brand new vehicle again and I haven't had any problems since. If you want the job done right first time go to Lilley Automotive. I know that's where I'll be going from now on.

Great service and a friendly and obliging team. Work done to a high standard and at great rates. If you want sound advice, great workmanship and fair costs then this is the place, highly recommended

Great family business who look after their customers. They have bent over backwards on many occasions over the years to keep our business vehicle on the road (and our other vehicles too!). Can't recommend highly enough 🙂

Lilley Automotive

50 Newton Street, Mount Maunganui 3116 8am – 5pm Monday to Friday DIRECTIONS